Of all the causes of churn, passive churn is arguably the most frustrating, because you are losing happy customers.
Our clients already know that Vindicia significantly reduces passive churn and recaptures lost revenue that could not be recovered via Retry. But, we wanted to demonstrate this objectively. To do so, we commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying Vindicia Select to recover terminally failed payment transactions.
Vindicia payment solutions leverage machine learning and patented revenue recovery techniques to reduce involuntary churn and grow revenues.
On February 7, 2019, join Forrester consultant, Joe Branca for a live webinar in which he will present the results of The Total Economic Impact™ (TEI) of Vindicia Select. The study of 5 Vindicia Select clients shows:
- 18% recovery rate for terminally failed payment transactions
- 6+ months added to the customer lifetime after the initial transaction recovery
- More than $6.2 million in revenue recovered from terminally failed transactions over three years
Register today for our live webinar on February 7, 2019 at 11 am PST.
Presenter: Joe Branca, Forrester Consulting