Win Back Your Lost Subscribers
Live webinar: Cut passive churn by avoiding these key retention mistakes
Date and Time: Wed., June 1 2016 - 11:00am PDT, 2:00pm EDT
Duration: 55 minutes
Speaker: Doug Smith, SVP of Customer Success, Vindicia
Research shows that when a company increases its subscriber retention rate by 5 percent, it can also increase profits anywhere from 25 to 95 percent. Involuntary churn is one of the biggest drags on retention and recurring revenue, and most companies in the subscription business are leaving money behind by making these most common retention mistakes:
- Incorrect usage of payment processor features
- Insufficient retry logic
- Over-communication
- Analysis Paralysis
Join us in the actionable webinar for insight on how to avoid these detrimental but easily fixable issues. You will learn from different case studies to show how you compare to others in your industry, and you will have the chance to participate in a Q&A with an industry expert who helped make some of today’s most recognizable subscription businesses successful.
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